The Ministry of Interior urges all individuals experiencing any issues with their online accounts on the Ministry's services, and who have been unable to resolve them through available online channels, to contact us if any of the following situations arise:

• Forgotten password.

• Unknown account details.

• Difficulty logging in.

• Any technical problem related to the online account.

Please contact us via WhatsApp at +962791000838 or email at eservice@moi.gov.jo, clearly explaining the nature of the problem and attaching the necessary information. We will provide the required support and follow up on the case as quickly as possible.

Alternatively, you can visit the nearest governorate center based on your place of residence for assistance.

Jordanian Ministry of Interior