Minister of Interior Inspects Jabal Al Hussein Civil Status and Passports Office
Minister of Interior Mazen Faraya paid a surprise visit to the Jabal Al Hussein Civil Status and Passports Office on Wednesday. He inspected the office's workflow, the level of services provided, and the pace of completion of tasks and duties.

During the visit, Faraya met with office officials, stressing the need to provide all services to citizens with ease and convenience, and offering the necessary facilities for applicants. He also highlighted the importance of encouraging citizens to adopt electronic services, instilling a digital culture in their minds, and proceeding with the implementation of plans and projects aimed at improving the level of electronic services, given their advantages and effective impact in facilitating service recipients.

In this context, a briefing was given on the office's work, the nature of the services provided, and statistics on the number of applicants, both citizens and foreigners. He also highlighted the effective impact of launching digital services and submitting applications via the department's website or the Sanad app, in reducing the number of applicants and improving the level of service.

Al-Faraya also toured the office's facilities, reviewing the services provided to citizens and the procedures followed. He also listened to employees' concerns about any needs that could contribute to improving services, stressing the importance of developing the work environment and observing public safety requirements. During the tour, Al-Faraya also met with some clients and discussed the services provided.